Andrew,
You can talk BC vs non BC hosted sites and the issues with each as much as you want. However, that doesn't change the fact that since July 2013, Adobe has been aware that Muse sites hosted on BC display the phone version of the Muse site on the Samsung Galaxy tablet, 10inch.
I don't own a Galaxy tablet but discovered this through a client. Checked it on a friend's tablet and every office supply or tech store I've been in. Surely this wouldn't be too difficult for the Adobe team to identify the problem.
When paying for BC hosting Adobe clients' expect and deserve what they pay for....based on this thread and others plus BC tech support telling me this is a known issue...it seems Adobe isn't competent enough technically to correct the issue and should notify customers in presales material.
Designers and developers sell services to clients based on the features of products/services. Not displaying the tablet version on a "tablet" is never listed as note on your Muse or BC sales site. When Adobe tells it's customers that Muse sites can be built in Desktop, Tablet, and Phone versions the customers expect the correct versions to showup on the correct device.
I'd love to sell Muse and BC hosting to clients but can't when it's so unpredictable as to what version will show on each device. Just FYI phone sites look like crap on 10 inch tablets...no client wants that..
As I asked before...what is Adobe's plan to correct this issue? Additionally, when will the issue be resolved?