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Re: Muse not redirecting to tablet site?

April 3, 2014, 1:15 pm
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Copy code into html object

 

<script type="text/javascript">

var device = navigator.userAgent


if (device.match(/Iphone/i)|| device.match(/Ipod/i)|| device.match(/Android/i)|| device.match(/J2ME/i)|| device.match(/BlackBerry/i)|| device.match(/iPhone|iPad|iPod/i)|| device.match(/Opera Mini/i)|| device.match(/IEMobile/i)|| device.match(/Mobile/i)|| device.match(/Windows Phone/i)|| device.match(/windows mobile/i)|| device.match(/windows ce/i)|| device.match(/webOS/i)|| device.match(/palm/i)|| device.match(/bada/i)|| device.match(/series60/i)|| device.match(/nokia/i)|| device.match(/symbian/i)|| device.match(/HTC/i))

{

window.location = "http://www.yoursite.com/tablet";


}

else

{


}</script>

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Re: Muse not redirecting to tablet site?

April 3, 2014, 1:59 pm
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Thank you. It's much appreciated. I will have to give it a try.

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Muse not redirecting to tablet site?

December 29, 2012, 7:02 pm
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Muse is not redirecting to my tablet site on tablets (tried both iPad and Galaxy tabs). http://walkerdesigntablet.businesscatalyst.com should lead to my tablet site, not my desktop site. It previews correctly within Muse with the tablet version....ideas for what's wrong?

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Re: Muse not redirecting to tablet site?

December 30, 2012, 4:07 pm
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Mine is doing the same. It works fine on the phone but not on the tablet. Did the first time I looked at it then never again. Ideas?

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Re: Muse not redirecting to tablet site?

December 30, 2012, 8:20 pm
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Same for me --the tablet home page loaded correctly the first time, then I always got the desktop version of the site afterwards. I saved a copy and entirely deleted the desktop version--and now the tablet version loads and works fine. But this defeats the purpose of one site detecting and serving multiple versions!

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Re: Muse not redirecting to tablet site?

January 1, 2013, 1:17 pm
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I have had this problem but instead of directing it to my tablet (for my tablet) it directed it to my "phone" version. Sounds like a confirmed bug so I guess they will be looking into that.

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Re: Muse not redirecting to tablet site?

January 2, 2013, 4:02 pm
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Hey everyone,

 

There may be one of a few things going on when you are seeing this. First is, make sure your links are to the correct rendition's page. In the hyperlink dropdown menu, you should see a heading for each device type, so make sure your links go to the correct rendition of each page. I noticed that on the tablet site for your page DesignerWalker, you links go to the desktop page. Second, if you have a link from the tablet version of your site to a desktop version of your site, this will "lock" the device into that redition, because that is what the user has chosen. We recommend having links somewhere on your page (footer usually works well) in each rendition that can take users to their preferred rendition in these cases.

 

If you no longer want to get that version, or if you have "locked" your device to a certain rendition because of a wrong link, it is pretty simple to fix. The easiest is to "close" your browser. On a tablet, this means a little more than just going to the home screen. To close the browser on iOS, click the home button twice, and a list of open applications will pop up along the bottom (you'll need to not be in Safari for it to show up on the list). Press and hold on the Safari icon, and a little minus should show up on the top right of the icon. Click on that to close Safari. For Android, you can go to Settings > Applications > Manage Applications and find you web browser in the list of running applications and hit close.

 

If you are still having troubles, could you post the device you are using, the url you are having issues on, and, if you are using a browser other than the default, what browser you are using.

 

Hope that helps,

Andrew

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Re: Muse not redirecting to tablet site?

January 6, 2013, 6:44 pm
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Hi Andrew,

 

I noticed that when I went to view the desktop version of my site on my mobile, it loaded the tablet version. But here's the kicker. I had yet to make the mobile version. So is this the default behaviour of the device detection being used? ie: If you don't have a mobile version created yet, but you do have a tablet version, and you publish, then it will default to the tablet version on your mobile? If so, this can work in the users favor in some circumstances. In this one example I'm speaking of, the tablet version served up well on my mobile. Leaving out the need to create a mobile version at all!

Okay so maybe in a perfect world I would tweak the size of some text, but then it's really just a matter of copy and paste to the mobile after that.

 

It almost sounds like the reverse of what's happening to some of the people in this thread. But to be quite honest, if my example is intended behaviour I hope it's not changed for the reasons I've stated. Then again, I'm sure there are many other scenarios I haven't mentioned where the methodology won't favor. Just thought I'd share my observations. Either way I think it's important for us all to know. Unless of course I missed those notes or that lecture, then pardon my ignorance, tho the notes are a touch ambiguous on this pt. ie...

 

"Redirects – Automatic redirects to device-specific layouts. When you browse an Adobe Muse site on a smart phone or tablet, the code generated by Adobe Muse will automatically load the appropriate layout for the device."

 

So in my example I guess Muse decided that the tablet version would be the "appropriate layout" for my mobile device? Worked great in my case!

But, that's just one example obviously.

 

Thanks for your time.

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Re: Muse not redirecting to tablet site?

January 7, 2013, 10:27 am
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Muse does it's best to fit the device to the best possible viewing experience for it. For those who are curious, here is the breakdown of how Muse choose which device should get which layout. The order is from highest priority to lowest. So, "Viewing on A will get A, then B, then C" means that if viewed on A, we will go for A if available. If not, we will go with B. If that isn't available, we choose C.

 

When viewed on a Desktop the user will get the Desktop version, then the Tablet version, then the Phone version.

When viewed on a Tablet the user will get the Tablet version, then the Desktop version, then the Phone version.

When viewed on the Phone the user will get the Phone version, then the Tablet version, then the Desktop version.

 

Android and iOS touch enabled devices will have touch interactivity for all widgets, no matter which version of the site they view. Touch interactivity for IE 10 devices is enabled for menu items, but swipe on slideshows and compositions does not work at this time. We plan to add support for this behavior in a future version of Muse.

 

Hope that clears things up on which devices will get which layout.

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Re: Muse not redirecting to tablet site?

January 7, 2013, 8:35 pm
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Perfect.
Thank you,

and thanks for the additional info as well.

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Re: Muse not redirecting to tablet site?

July 16, 2013, 6:28 pm
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What about making sure the permission setting are set correctly? This has been the case a few times for me.

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Re: Muse not redirecting to tablet site?

July 17, 2013, 8:03 am
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I have had the same problem since they implemented it. My tablet brings up the phone version, not the desktop. It looks horrible! Not sure how to fix it. I guess I should actually design for tablet but one of my other sites (desktop) version displays fantastic on my tablet. I'm not sure why I need to design specifically for a tablet when the desktop works just fine.

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Re: Muse not redirecting to tablet site?

July 24, 2013, 10:58 am
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I currently have a one page site up there as a place holder. Views fine on a PC or Mac. Only bug is when you try and view it on a smartphone or tablet, nothing comes up. Any ideas.

 

My site is www.josephsergio.com

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Re: Muse not redirecting to tablet site?

July 24, 2013, 1:54 pm
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Go to Plan mode and remove the Tablet layout by right clicking on the Tablet/Phone buttons or through the Page menu and re-publish the site. The issue is that you have Tablet layout enabled but haven't published the Tablet pages yet. So when accessed from Tablet or Phone, it throws a 404. The redirection will not happen if there are no mobile layouts in your Muse project.

 

Thanks,

Vinayak

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Re: Muse not redirecting to tablet site?

July 29, 2013, 7:47 am
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I am having a similar issue where my tablet site is not pulling up on ipad. www.spzproducts.com I have changed all of the links to make sure that they are directing to tablet pages once one get into the tablet site, but I can't seem to get tablet users to the tablet home page at the start. Any recommendations?

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Re: Muse not redirecting to tablet site?

July 29, 2013, 6:57 pm
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I'm viewing it right now on my tablet. It is the tablet sight confirmed in url. Looks great

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Re: Muse not redirecting to tablet site?

August 25, 2013, 5:24 am
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Hi Andrew,

 

My website views fine on the desktop but seems to not be resizing for the tablet and phone devices. I have checked all my links and the desktop uses desktop links, tablet uses tablet links, and phone layout used the phone links. Of particular problem is the phone view--viewing on a Nokia 928 using Verizon. The kicker is that when I published prior to making the site live everything sized and resized correctly. Why would that be?

 

Live site in quesiton is www.peoplehabitat.com

 

A published, but not live version works just fine in terms of resizing for different devices. peoplehabitatalternate.businesscatalyst.com

 

I've spent hours upon hour on this. This is driving me nuts!

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Re: Muse not redirecting to tablet site?

August 27, 2013, 8:09 am
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Just tested on an iPhone and your site successfully redirects to the Phone layout. Looks like you figured it out.


Thanks,

Vinayak

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Re: Muse not redirecting to tablet site?

December 1, 2013, 8:29 am
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Im having similar but slightly different issues....

I've created a desktop version of my site which looks fine on my Mac, when I view it on my iPad it doesnt fill the window (leaves a white bar to the right). I decided to create a tablet version, now that it's uploaded the tablet still only sees the desktop version... Thoughts?

site is www.f1audio.com

Thanks in advance

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Re: Muse not redirecting to tablet site?

December 1, 2013, 9:08 am
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I have a similar but opposite issue. My tablet does not show the desktop view, which would be closest in resolution, it only sees my phone layout (which looks great on a phone but horrible on a tablet). I have not created a tablet version as my other desktop site(created with muse) looks great on any tablet. Not sure why the phone site and not the closer matching desktop displays.

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